Step 1: How to order

  1. From OL'Affair website, click on a category of your choice.
  2. Click on an item to view from the product list.
  3. Choose the size, and then click on 'Add to Cart'.
  4. After you have finished all your shopping, click on 'My Cart(#)' link on the top left menu.
  5. Select your preferred delivery mode and enter your name, email and delivery address.
  6. Do check through the items that you have added to your cart.
  7. Click on 'Check Out' to confirm your order.

Step 2: Confirmation on Order

We will process your order request as soon as possible. Once we have confirmed the stock availability, an invoice will be sent to your indicated email address within the next 48 hours.

Please note that the shipping cost will be revised based on the weight of order and this would be indicated in the invoice.

If you did not receive any confirmation emails, please check your email spam filter. In the event that there is no confirmation email in the spam folder as well, kindly contact us via olaffair.sale@gmail.com and we will look into your order as soon as possible.

Step 3: Payment

We accept DBS/UOB internet fund transfer for payment. Within the next 24 hours after receiving the invoice, please kindly make a payment into one of the two accounts. Upon completing the payment, click on the link provided in the confirmation email and provide the required information.

Please note that if payment is not received within 24-hours, the order will be considered void. OL'Affair reserve the rights to give the most priority to customers who make prompt payment.

Step 4: Delivery

Once we have received your payment notification, we will proceed to send the products through your preferred delivery method. You will be notified of the delivery details.

Please note that OL'Affair is not liable for any lost mail should you choose normal postage as your preferred delivery method. Do opt for registered postage to have a more secured delivery.

Modify or Cancel Order:

We regret to inform you that OL'Affair will not be able to cancel or make changes to your order(s) after you have placed it with us. Please ensure that you have checked through the shopping list before you click on “Check out”.